FAQs


Q) I bought a Hotsnowflake Creative book from Amazon but would like a refund or replacement, who do I contact?

A) Please contact Amazon with any issues in regards to your printed books. Click on the 'your orders' tab within your account.


Q) Are there any particular pencils or other mediums you would recommend for colouring in Hotsnowflake Creative books?

A) My personal favourite pencils are Faber Castell, especially their Polychromos range. Or if you are on more of a budget or just starting out I would also highly recommend any other artist quality generic brand. I would only recommend using dry mediums such as pencil, crayon or pastel due to the paper type of the Amazon printed books.


Q) Will digital versions of your printed books be made available soon?

A) Yes! I plan to start listing digital or e-versions of the activity books so you can print at home. This will mean you can choose your own paper type and other mediums such as watercolour.


Q) I have a suggestion for a book theme or would like a personalised book made for me, how do I get in touch?

A) Amazing! I'm always open to suggestions and it'll be exciting to work with you. Please contact me at hello@hotsnowflakecreative.com with your ideas and let's get creative!